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Remote Computer Support
ITNETUK provides remote and onsite computer support services to residential and small business clients. Our technicians assist clients like you with general computer knowledge, installation of software and hardware, removal of dangerous viruses and spyware, installation of wireless networks and general training.
ITNETUK was established in 1999 as an independent support company and is quickly growing to meet client demands.
Being able to securely access work computers from anywhere can help you stay productive without being tethered to your desk. By using LogMeIn for remote access, individuals, small teams and entire organizations can be anywhere, but work as if they were at their workstations.
Our remote Login software enables anytime, anywhere access to files and applications on remote computers (PCs or Macs). From the convenience of a web browser, we work as securely as if you were sitting in front of the remote computer.
- Flexibility: Work when it suits you, without needing to have your work computer with you.
- Productivity: Be more productive by having access to all the resources you need.
- Mobility: Travel when you want to, knowing you can easily connect to your information and applications.
ITNETUK allows our IT support to provision, deploy and manage remote access across small teams and entire organizations. From a single web-based console, remote access can be delivered as a service to you across multiple computers.
- Encourage productivity by giving individuals access to work computers and resources whenever they need them.
- Promote flexibility by providing users with access to work computers whether they're traveling, at home, at a client site or on vacation.
- Improve employee satisfaction by providing users with the freedom to telecommute and work from home.
We provides fast, secure, on-demand access to remote PCs, Macs and smartphones for end-user support from any location in the world, at any time.
ITNETUK can remotely support PCs, Macs and smartphones on demand as if they were sitting in front of them. Available 24/7 via the web, there's no need to pre-install software.
With on-demand remote support from ITNETUK, you can increase employee productivity without raising the cost of IT support; enhance the customer experience through high-value support and help increase profits by providing support to users and customers where and when they need it.
Multi-task more easily by instantly chatting with our support team with the option to escalate to a full remote control session.
Conduct on-demand remote training with two-way screen sharing of remote PCs so you can learn by watching.
Improve first contact resolution by inviting additional technicians to collaborate on remote support sessions.
The architecture behind our remote access software is built with scalability, security, reliability and ease-of-use in mind. All our support sessions are protected with end-to-end AES 256-bit encryption. End users must give permission for support operations before the technician can perform them. The software stores support session logs in a database to be queried later and administrators can record remote control sessions to a video file. LogMeIn Rescue is hosted in three carrier-grade datacenters with a fully redundant infrastructure. |
